Automotive Blog

“No one ever got fired for criticising dealer ordering skills”

121204 NVS

Last week, with help from my colleagues, I delivered feedback on the new vehicle supply research undertaken in 2012. In the discussions, skills gaps emerged several times as a key issue. Turnover of staff at National Sales Companies mean that some skills have been lost, and reasons for certain past decisions not fully understood, such as different payment terms for cars sold to customers from the factory order pipeline.
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Written by Ben Waller

Banking on January 1st - the scourge of industry driven seasonality...

Seasonality

The calendar year seems to have a grip on the throat of the industry with most depending on having a tidy year end and an improved financial result. How much better would it be if - in the Northern hemisphere at least – the financial year end did not fall in December, the forced sales and used car disposals to reduce stocks and improve end year results!
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Written by Peter Bailey

The gloves are off!

121112 Halfordsbanner

One of the most contentious issues in the franchised dealer versus independent repairer battle for market share is whether independents are actually cheaper. Both sides make strong arguments in defence of their price competitiveness, but there’s not yet been a knock-out blow. Events took a new twist in the UK last week, following a complaint by the SMMT about a website advertisement posted by Halfords Autocentres, the #1 UK independent repair chain.
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Written by Steve Young

Bricks and clicks: 'and' not 'or'

Fiatclick

The latest report on the retail sector from the Economist Intelligence Unit (EIU) – Retail 2022 – offers some interesting pointers for the future of dealerships. The growth of online shopping in all markets will drive a response from traditional bricks and mortar shops. Rather than be in competition, the EIU suggests that retailers will integrate their online and physical store offerings.
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Written by Steve Young

Making hard decisions easier

Making Hard Decisions Easier

Slowing production, cutting shifts, or mothballing a plant for a week or more are difficult decisions to make. Reducing volumes has wide reaching implications, for the employees in assembly plants and tiers of suppliers through to logistics providers and the franchise network. But you cannot ignore the market indefinitely and sometimes cuts just have to be made.
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Written by Ben Waller

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