Should OEMs be partnering with independent aftermarket operators?

Christophe Guillaneuf

Publication Number: MB 140

Author: Christophe Guillaneuf

Date: June 01, 2017

Tags: Parts, Aftersales, Dealers

Downloads: 1Rating:

This briefing entitled "Should OEMs be partnering with independent aftermarket operators?  A performance-based analysis" has been written by Christophe Guillaneuf, ICDP's Associate Director, France

In ICDP’s work looking at the economics of franchised dealers across Europe, we concluded that the traditional franchised workshop format (within a typical main dealer offering both sales and service for an average European volume brand) remains a strong business, capable of delivering 9% return on sales (RoS) and contributing over 50% of the total fixed costs of the dealership. 

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