ICDP
Automotive distribution and retailing research, insight, implementation
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Media

Over the years ICDP has produced a number of videos either to show at our own events, at conferences or specifically for clients. We are pleased to share most of these with you.

Steve Young also regularly takes part in radio interviews with Motor Trade which they have kindly agreed we can share with you. Their back library of interviews can be found HERE and those featuring Steve are linked below.

 

Earl Hesterberg interview: large dealer groups

A very short clip from the longer video on large dealer groups/consolidation

 

Finance regulation

Here is a short video from a presentation made at the ICDP Summer Meeting 2024 by Dr Andrew Tongue: Will increasing regulatory restrictions around the sale of finance products challenge the sector’s business models, including agency?

ICDP members can view a full recording and presentation handout HERE

 

Cox Automotive IQ (Insight Quarterly) Q3 2024

In this publication, COX Automotive reflect on the performance of the UK's new and used car markets in the first half of the year and examine what’s in store in the third and fourth quarters. They also share original and insightful commentary from some industry connections:

With thanks to Cox Automotive for letting ICDP share this document Cox Automotive Europe - Transforming The Way The World Buys, Sells, Owns & Uses Vehicles. (coxautoinc.eu)

 

Omni-Channel Cookbook

A video to introduce our special report The Omni-Channel Cookbook, published in August 2024. ICDP members can download a copy HERE, non members should contact projectoffice@icdp.net for a copy.

 

ANE Congress, Frankfurt

A panel discussion on distribution at the 2024 Automotive News Europe Congress included Maria Grazia Davino, the head of Stellantis U.K.; Alexander Lutz, managing director of Lucid Europe; and Steve Young, managing director of the consultancy ICDP. www.autonews.com

 

Earl Hesterberg interview: cost of distribution

Data suggests halving the number of dealer outlets in the UK would increase drive time by only 4 minutes

 

Earl Hesterberg interview: Connected Cars and Digitalisation

Another quick interview with Steve and Earl, connected cars and digital services

 

Earl Hesterberg interview: Tesla

Another quick interview with Steve and Earl, should OEMs follow Tesla and simplify their offer?

 

Steve Hopewell interview: new versus used car

Steve has experience as a Board Director at Pendragon, one of the largest UK groups with a strong track record in innovation, particularly around the used car business and online retail, is currently the Chair of the Supervisory Board of Aures Holdings which owns the AAA/Driverama used car business which is a major player in central Europe, has advised many dealer groups on operational improvements through Andersen + Martini, and still maintains a hands-on role as the owner of a small Toyota dealer group in the north-west of England.  Based on that wealth of experience, Steve Young, our Managing Director, asked him about the relationship between the new and used car businesses, and the need to be proactive in planning your used car business.

 

Steve Hopewell on used cars “you’re just trading money”

Steve Young, our Managing Director, asked Steve Hopewell about the keys to running a successful used car business.  In this short clip, he focuses on actively managing stock, starting with the point that in the used car business “you’re just trading money.”

 

Earl Hesterberg on tariffs

Part of a series of ‘fireside’ chats between Earl Hesterberg, Former Managing Director, Group 1 Automotive Inc. and Steve Young, MD of ICDP. This short video discusses tariffs.

 

Earl Hesterberg on new brands

Part of a series of ‘fireside’ chats between Earl Hesterberg, Former Managing Director, Group 1 Automotive Inc. and Steve Young, MD of ICDP. This short video discusses new brands.

 

Earl Hesterberg on Chinese Brands

Part of a series of ‘fireside’ chats between Earl Hesterberg, Former Managing Director, Group 1 Automotive Inc. and Steve Young, MD of ICDP. This short video discusses Chinese brands.

 

AutoTrader

Digital Journeys, Physical Retailing

We worked with AutoTrader and the NFDA on this paper. Using comprehensive consumer research of over 3,000 car buyers, and the findings of a brand-new retailer survey of 227 retail directors and owners representing 1,800 sites, conducted in partnership with the National Franchised Dealer’s Association (NFDA), and Auto Trader, this report looks at how evolving car buying behaviour is fuelling demand for a model that supports all aspects of a digital retailing journey, not just the initial research stage. To read more follow this LINK

EV Retailing Summit 2022

Steve talked about EV Sales and the Agency Model. Steve explains what is driving the challenges we are seeing to the existing distribution model, how the Agency Model is developing within the EV sector and what electrification adds to the Agency Model. He discusses how consumers still wish to visit dealerships due to their ongoing desire to understand charging, new product features and to make EV test drives, and the importance of the need for a well-planned Agency model to suit both manufacturer and dealer

Motor Trade Radio 07/22

Steve Young delivered this radio interview in July 2022. Subjects debated included how agency could impact used cars, OEMs owning dealer groups, BMW charging for fitted add-ons and why vehicle prep is key.

Motor Trade Radio 06/22

Steve Young delivered this radio interview in June 2022. Many topics were discussed - new/used, agency, role of independents and more!

Motor Trade Radio 03/22 ii

Steve Young delivered this radio interview in March 22. The episode took a sensitive look at the impact of the war in Ukraine on the European automotive sector, drawing on Steve's unique insight having worked for the Russian van maker GAZ.

Motor Trade Radio 03/22 i

Steve Young delivered this radio interview in March 22. Steve talks bout Ford's global reorganisation.

Motor Trade Radio 02/22

Steve Young delivered this radio interview in February 22. This episode was themed around aftersales trends and on the options and challenges facing both franchised and independent workshops with the rollout of EVs and ADAS. Steve also discussed the Block Exemption extension will mean for UK aftersales departments.

Motor Trade Radio 12/21

Steve Young delivered this radio interview in December 2021 and discussed various issues facing the auto industry.

AM News Show

Constellation’s car retail rise, OEM’s agency model strategies and vehicle supply shortages were among the hot automotive retail topics up for discussion in this AM News Show Podcast, February 2022. Perrys Motor Sales managing director Darren Ardron, the director of the Centre for Automotive Management at Loughborough University’s Business School and IMI president, Prof Jim Saker, and ICDP managing director Steve Young all joined the panel for the latest edition of the popular show.

AM News Show, ICDP

Steve Young, Managing Director ICDP, was interviewed by AM News on the emergence of agency franchised retail agreements in February 2022. The full interview is here.

Rockar I

In 2015 we produced a case study video on Rockar at Bluewater Shopping Centre including an interview with Simon Dixon, Founder.

Rockar II

“Omni-channel in practice: the Rockar story” webinar was held on the 7th July 2020. Simon Dixon, Founder of Rockar, was interviewed by Steve Young. This is for ICDP members only.

Barchetti + Autocity

In 2015 we also produced a case study video on Gruppo Barchetti and Autocity in Bolzano, Italy. The interview was with Andreas Barchetti, CEO.

Below is a virtual tour of their premises.

 

Clerici Group

In 2017 we produced a case study video on Clerici Group, Italy, The interview was with Marco Clerici, CEO.

ACES

In 2019, ICDP’s Managing Director Steve Young fronted this video produced as a case study for FENABRAVE in Brazil. Entitled ‘ACES megatrends impacting on the automotive sector’. The video below ‘FENABRAVE’ is a combination of the presentation and video.

FENABRAVE

Steve Young presented an update on The Brazilian Dealer of Tomorrow report at the FENABRAVE Congress in October 2019, the presentation includes the ‘ACES’ video above.

FENABRAVE

Developments of the European Dealer Network Update - October 2021 was produced for our Brazilian members and they have kindly agreed that we can share this with our European members.

Covid (i)

This webcast by the ICDP team took place on the 29th April 2020 ‘Helping the recovery’

Covid (ii)

This webcast by the ICDP team took place on the 27th May 2020 ‘Helping the recovery’.

Covid (iii)

This webcast by the ICDP team took place on the 17th June 2020 as part of the Virtual Summer Meeting 2020. ‘Helping the recovery’

CitNOW

This webcast is by Alistair Horsburgh, CEO of CitNOW. Alistair gave a guest presentation at our ‘Virtual’ Summer Meeting June 2020.

Trevor Finn

This webcast is by Trevor Finn, CEO of New World Automotive. Trevor gave a guest presentation at our ‘Virtual’ Summer Meeting June 2020.

Covid Brazil

To accompany the report ‘Covid-19 – Brazil - an update on the industry status and outlook (May 2020)’ commissioned by FENABRAVE, herewith also a video by Steve Young.

 

AKL eSummit

Steve Young was invited to present at the Finnish AKL eSummit in November 2020. The topic was based on our Management Briefing 156 “Developing the near term dealer model”. This video is for ICDP members only.

Use of digital
tools at the
dealership

Members and non-members assisted us with this piece of research for a client. As a thank you we produced this webinar and also sent a contribution to the charity BEN. Non members who took part will need a special password to access this, please contact projectoffice@icdp.net