Latest insights

ICDP produces a wide range of reports, briefings, and other outputs from our collaborative automotive research programmes and related activities around the world. Read below to get up to date on our latest insights.

Dealershipwebianr

A core part of our research is to track the developments of the largest European dealer groups on a regular basis... Read more »

Coty Image

There is much discussion in the automotive sector at the moment about online channels, and their role within the customer’s car buying process, up to and including the final transaction. Read more »

Customer Data

Much of our aftermarket research has to do with the dynamics of competition between the different players in the sector. As successive consumer surveys have shown ... Read more »

Lensbury

Please download the flyer for details of our summer meeting "Disruptive Change - Real or Imagined?" which will be held at The Lensbury Hotel, Teddington Read more »

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Blogs and videos

May 09, 2018

Omni-channel retailing in automotive is still in the early stages of development

These days, ‘omni-channel retailing’ or ‘omni-channel commerce’ is one of the most frequently heard buzzwords in the industry, relating to the seamless integration of different channels ...

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April 23, 2018

Are new dealer contracts going to miss the point?

Many OEMs are in the process of developing or negotiating new contracts with their dealer networks in Europe.

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April 09, 2018

Make or buy decision for parts distributors’ parts catalogues

Most of the parts distributors draw on parts catalogues systems developed by specialist catalogue providers who assemble the relevant parts information from data publishers.

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April 03, 2018

What does disruptive change in new car sales mean for dealer revenue streams?

Automotive retail faces some fundamental questions around future revenue streams and how they are managed ...

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